Turn social conversations into website opportunities.
Publish to connected social channels, sync comments from published posts, classify intent, reply from Admin, and connect valuable conversations to contacts and opportunity actions.
Best for
- social publishing
- community inboxes
- comment follow-up
- campaign-to-website journeys
Use it when social posts and comments should feed the same customer journey as forms, checkout, bookings, support, and follow-up.
What this module gives your project.
Channel publishing
Use this capability from your custom frontend while the operational side stays manageable in Arky admin.
Comment sync
Use this capability from your custom frontend while the operational side stays manageable in Arky admin.
Threaded replies
Use this capability from your custom frontend while the operational side stays manageable in Arky admin.
Classification
Use this capability from your custom frontend while the operational side stays manageable in Arky admin.
Opportunity actions
Use this capability from your custom frontend while the operational side stays manageable in Arky admin.
Custom UX with backend state managed in Arky.
- Campaign-aware landing pages
- Action tracking for social traffic
- Customer context after conversion
A client-facing back office for the same module.
- Connected social channels
- Publication scheduling
- Community Inbox
- Suggested replies
- Opportunity badges
Code the frontend. Connect Arky as the backend.
Start with the frontend stack the project deserves, then connect only the Arky modules it needs. The Admin, API, SDK, and backend workflows stay behind the custom experience.
- Connect social channels
- Publish channel posts
- Sync and classify comments
- Reply and follow up from the same customer record
import { initialize } from "arky-sdk/storefront";
const arky = initialize({
baseUrl: "https://api.arky.io",
storeId: "your-store-id",
locale: "en",
});
await arky.eshop.cart.load();
// Use the module helpers your frontend needs.
// The client keeps full control over markup, routing, and UX.Useful API touchpoints.
-
POST /v1/stores/{storeId}/social-publications -
POST /v1/stores/{storeId}/social-publications/engagement/sync -
GET /v1/stores/{storeId}/social-publications/{publicationId}/comments/{commentId}/thread